Online Technical Support Center

Billing Information
Everyone using Access2000 Internet Services is billed on the same day of each month. While this may not make a difference to you, the customer, it may help you feel more at ease to know that there's little room for mistake on our part. Payments are due on the 28th of each month for month-to-month customers. Those who are billed on a six month or annual basis are billed on the 28th day six months or a year from their start date. So, those who have their credit cards automatically charged will see the 28th as the day their internet service was renewed.

What if your start your service in the middle or the end of the month?? What we do in this case is prorate your service for the remainder of the month and charge for a month in advance. This pays for your service for the remainder of that month and the next month. For example:

Say you purchase an Unlimited PPP dialup/month account on the 15th of July. This account costs $15.00/month. Therefore, you would pay $6.00 for the remainder of July ($15 divided by 31 days in July... = 50cents per day... times 11 days left in July) and $15.00 for August (a total of $23.00). Your next payment would not be due until September 28th.

We accept checks, cash, and credit cards. Those who pay by check and cash will have their invoices sent to them via US mail on the 15th in order to provide enough notice for payment. Those paying by credit cards can request to have their invoice emailed to them.

If you have questions about your bill, would like to change your billing plan, change your billing method, or wish to cancel your service... please email our Billing Department ( You will be contacted via phone for confirmation of the request.

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2303 Devine Street, Columbia, SC 29205
Voice: (803) 779-4151     Fax: (803) 779-9455
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